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Shipping Policy

Domestic Shipping

Shipping charges depend on the weight of your item(s), how expedited is the shipping method, our cost to insure your package and the time it takes to pack your shipment. With the environment in mind, and to reduce cost for customers, we recycle boxes, so you may receive a shipment from us in a box from a different company. However, it will always be clearly labeled with our name.

In addition, most out-of-state shipments require a Phytosanitary Inspection, which costs $22 per shipment, a cost we need to pass on to customers. You may either add this to your order, by clicking http://cycadpalm.com/phpe.html and adding this to your shopping cart, or we will add it for you when we process your order.

Also, if the agriculture authorities in your state require that we ship bare root, and that the plant must be inspected by a Calif. State Agriculture Official, we reserve the right to charge a $10-$15 per plant packing and preparation fee for out of state shipments, in addition to shipping and plant costs.

If you select Ground for a domestic shipment, we generally ship as follows:

Plants: USPS Priority Mail or FedEx Ground, Insured
Seeds: USPS Parcel Post, Insured
Books: USPS Media Mail, Insured

If you select Next Day service, we generally ship your package via USPS Express Mail.

Please Note: USPS rates are higher for larger packages. As a result, we reserve the right to trim the leaves of your plants to save you on shipping costs. If you do not wish for us to do this, please specify your preference in the "Comments" section when you place your order, but be aware that this option may result in higher shipping charges.




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Please Note: All sales are limited to items available in stock
at the time of your purchase and are subject to prior sale.
If an "Add to Cart" button is not present, the item may not be in stock.


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WHAT IS CAUDEX SIZE?

You’ll notice we list and price cycads by their caudex size (diameter in inches). The caudex is a cycad’s woody, bulblike trunk. Caudex diameter is a good measure of a cycad's age. The chart below can give you a rough idea of how this translates to pot size.

Caudex Size
(Diameter)
Container Size
(Volume)
Up to 1 Inch 1-2 Gallon
1 Inch to 3 Inch 3-5 Gallon
3 Inches to 7 Inches 15 Gallon
7 Inches and Up 24 Inch Box


IMPORTANT!

To verify an item is in stock, please click the "Add to Cart" button.
If "Add to Cart" button is not present, the item may not be in stock.

Also, please note that no sale coupon, credit or voucher may be
combined with any other sale term or special. If an item is purchased
using such a "double discount," we reserve the right to either cancel
the order, or modify it to give you the more favorable single discount.





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Shipping Policy